Frequently asked questions
Straight answers about how Norvet works. Do not see your question? Call (833) 281-9898.
How do I find out what is available at my address?
Use Check My Address. We contact the providers that serve your address and come back with what they will actually offer you.
Is Norvet my internet provider?
For most services, no. Norvet is your advisor and ordering coordinator. The carrier supplies and bills the service. We tell you which company that is before you commit. For business fiber in eligible eCommunity Fiber locations, Norvet is the retail provider.
What does it cost?
It depends on the provider, the address and the service. We do not publish a price list, because a single number would be wrong for most addresses.
How long does installation take?
The provider sets that, and it varies a lot depending on whether the building already has service. We get you a real date from the provider rather than a guess.
Do you sell to homes?
No. This is business service only.
Can Norvet run the cabling inside my building?
Physical cabling and other regulated low-voltage installation are not provided or contracted by Norvet. If requested, Norvet can connect you with an independent licensed contractor. The contractor will confirm the installation scope, pricing and agreement directly with you.
What do you do with my information?
We use it to check availability with the providers that serve your address. We do not sell it.
How do I reach a person?
Call (833) 281-9898 or email info@norvetmsp.com.
Ready to check your address?
We will find out what is really available at your business. Takes under a minute.
Check My Address